Leadership in Retirement Living

7 Nov — 14 Nov 2024

Home Events Leadership in Retirement Living

Loading Courses

« All Courses

Leadership in Retirement Living

7 November 2024 @ 08:45 - 14 November 2024 @ 17:00 AEDT

$1,055.00

Developed in partnership with retirement living and leadership experts, this two-day course is a unique program designed for managers working in retirement living. Participants will develop their leadership capability and people management skills needed to achieve success within the complexities of a retirement living setting.

Effective Leaders:

  • Know themselves and adapt their approach to positively impact others and village culture
  • Engage and motivate people to achieve the best outcomes for residents, the village and the business
  • Understand the bigger picture and steer their teams in the right direction to achieve results
  • Facilitate meaningful conversations and productive meetings with staff and residents that produce clear outcomes.

What will I learn?

  • Techniques to create a positive culture that leads to “First Class” resident experiences and business results
  • Insights into your individual management and communication style
  • Adapting your approach to build credibility and trust in all your village relationships
  • A method to help you and your team focus on the bigger picture
  • How to hold tough conversations with residents, casual and permanent staff, and other stakeholders to create positive outcomes
  • Facilitation techniques to host productive team and resident committee meetings.

What’s included in the program:

  • Learning is supported by pre- and post-course on-the-job activities to apply techniques in the workplace.

Being a Leader – Day one

  • From mate to manager – wearing different hats with staff and residents
  • Understand self and others – strengths, pitfalls and adapting your approach to positively impact culture
  • Techniques to build long lasting trusting relationships with staff and residents
  • Build a positive mindset and accountability.

Create a Positive Culture and Achieve Results – Day two

• Lay the foundations for performance
• Motivate and empower individuals and teams
• Give and receive effective feedback
• Hold difficult performance, resident and staff conversations
• Techniques to host positive and productive meetings for individuals, teams and resident meetings.

This course is ideal for:

  • Village managers
  • Owner operators
  • Sales managers
  • Anyone in a retirement living management role or aspiring to be.

 

This course is 2 x full days on 7 and 14 November 2024.

Registrations close 1 November 2024.

Our speakers

Speaker & Facilitator

  • Photograph
    Photo of Lisa Harrison, The Learning Pyramid.
    Name
    Lisa Harrison
    Job title
    Leadership Consultant
    Company
    The Learning Pyramid

Our sponsors

National Education Partner

  • Logo

Details

7 November 2024 @ 08:45 AEDT 14 November 2024 @ 17:00 AEDT

$1,055.00

Property Council Academy — 02 9033 1900

Courses

The numbers below include tickets for this event already in your cart. Clicking "Get Tickets" will allow you to edit any existing attendee information as well as change ticket quantities.
Courses are no longer available