After a year of record-breaking highs and lows, what is in store for the retail sector in 2022? Join retail trailblazers, hospitality innovators and customer experience experts as we explore the obstacles and opportunities ahead. How can retail turn disruption into differentiation?
- Ups and downs: Retail sales may have been hit with the worst quarter in history, but Australians are set to spend a record-smashing $60 billion over the Christmas period. Where is the trendline pointing?
- Omni-channel opportunities: Retailers with physical storefronts already take a 62% slice of the online retail pie. How are the leaders bringing together the best of both worlds?
- Retail reimagined: How are shopping centre owners reshaping their assets to accommodate co-working, dark stores, micro-fulfilment centres and more?
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