Cancellation policy

FACE TO FACE EVENTS We will offer a FULL REFUND of your registration cost if the event you have registered for is cancelled because the government or territory extends or amends its existing COVID-19 restrictions. We will also offer a FULL REFUND of your ticket if you are unable to attend the event due to: changes in your organisation’s protocols regarding event attendance, or you present with flu like or COVID-19 symptoms pre event. COVID-19 related cancellations must be submitted in writing by the specific state organisation member representative. Cancellations will not be accepted less than five (5) business days prior to the event for any unrelated COVID-19 reasons. A replacement will be accepted at no additional cost. ONLINE EVENTS All cancellations must be requested in writing however no refunds will be given to cancellations made less than three (3) business days prior to the event due to platform capacities being confirmed. We are happy to accept a replacement at no additional cost.

Terms and conditions

Australia is currently in the midst of the world-wide COVID-19 crisis. We will refund your registration cost if the event you have registered for is cancelled because the government extends or amends its existing COVID-19 restrictions. Registrations are for individual delegates only and cannot be split or shared between multiple people. Payment is required prior to the event. The Property Council of Australia reserves the right to alter speaker/s or program of events or cancel the event in its entirety. The Property Council of Australia reserves the right to refuse entry to or remove from the premises any person who it considers (in their sole and absolute discretion) is causing annoyance. Your registration is accepted on the basis of these conditions. The collection of individual registration details is primarily so that we can register you and your colleagues for the event. The information will be stored in the Property Council’s database and may be used for future marketing of Property Council events and may also be provided to the event sponsors. If you do not wish your details to be made available to external parties, we ask that you notify us by a written request to the Property Council IT Manager. Property Council often undertakes or facilitates photography and/or video at our events and conferences. These images and footage may be used in future promotions that include but are not limited to website, direct mail, marketing collateral, email, sales documents and other uses by Property Council of Australia. Should a registered participant seek to be excluded from such future uses of images, you must register your request with a Property Council staff member on the day of the designated event. No further correspondence or permissions will alternatively be sought