This two-day course is essential for anyone working, or aspiring to be, in retirement village management and has been developed in partnership with industry professionals. What will I learn: More than ever, Village Managers are required to possess a diverse and unique range of skills including, but not limited to; financial planning, mediation, customer service, […]
Enhance your legal understanding with this half-day workshop, which has been developed and is delivered by MinterEllison Lawyers. This course is ideal for anyone who needs to understand the Retirement Villages Act, and explore the legal rights and obligations of retirement villages residents and village operators. Pre-Requisite: Introduction to the Retirement Living Industry (e-Learning module). What will I […]
The Financials Explained – How to Understand Village Budgets. Communicating with residents about budgets and retirement village finances is as much an art as it is a science.Is your village management getting it right?As you know, miscommunication can cause angst and frustration – and if things really go wrong, trust can be difficult to re-establish.It is […]
The world of work is changing. Sometimes it can feel like it’s hard to keep up. The main thing to remember is that we all need to keep learning and continuously developing – no matter how senior we get.As leaders, it’s our primary role to support the development of our team members, and the best way […]
Today’s Workplace is often overwhelming. We need to recognize the way we are working is often not strategic, planned or brain-friendly. Plan to be more effective with your time and make progress towards what is most important to you in both your personal and professional life.At the end of this course participants will be able […]
Developed in partnership with retirement living and leadership experts, this two-day course is a unique program designed for managers working in retirement living. Participants will develop their leadership capability and people management skills needed to achieve success within the complexities of a retirement living setting. Effective Leaders: Know themselves and adapt their approach to positively […]
Strong leaders are more important today than ever before. You can become a more effective leader and get more out of your people and have them be more engaged, by making time for them and having the all-important conversations that connect us all. Having effective leadership is critical to the success of any organization and the […]
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