Leadership in Retirement Living

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Overview

This two-day course is designed to help improve leadership across the retirement living sector by upskilling people working in senior industry roles. It provides participants with knowledge and practical skills to best lead their teams and manage villages, functions or business units.

Delivered by industry experts, the program comprises interactive workshop sessions with supporting activities and covers: relevant policy and legislative requirements; how to be an effective people leader; how to build trust and capability across your team; and creating a positive culture.

This course forms an elective part of the Village Management Industry Diploma.

Format

This two-day course is delivered virtually. Attendees can ask questions, build their network and problem-solve with industry peers.

What you'll learn

  • Key sections of your state’s Retirement Village Act, relevant government policy and legislation requirement
  • How to be an effective leader: your journey, understanding the bigger picture, identifying opportunities for improvement and managing priorities
  • Techniques to build trusting relationships with workers and residents
  • How to create a positive culture to improve performance, motivate and empower individuals, give and receive feedback, hold difficult conversations
  • Techniques to host positive and productive meetings with your team members and residents.

What's included in the program

  • One-day virtual learning environment.

Ideal for

  • Village Managers
  • Owner Operators
  • Sales Manages
  • Anyone currently in, or aspiring to be in a senior retirement living management role.

This course will set you up for

Progression withing the retirement living industry, greater leadership confidence and knowledge, enhanced relationships and increased team performance.

What you'll get upon completion

  • Property Council Academy digital badge for the completed course
  • 14 continual professional development hours / points.

Price

Member price: $1055    Non-member price: $1,585

National Education Partner

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Registration

Leadership in Retirement Living - Virtual Classroom

11 November 2025 @ 08:45 am – 18 November 2025 @ 05:00 pm AEDT

Venue: Virtual Classroom

Virtual Classroom
Member: $1,055.00
Non-Member: $1,585.00

If none of the scheduled courses suit you or you’d like to know about in-house or customised courses, please express your interest below.

Expression of interest