SA Office for Ageing Well annual report
The Office for Ageing Well has released their 2020-21 Annual Report. The report notes the retirement villages unit:
- responded to 690 cases relating to village issues,
- conducted 54 meetings related to resident cases,
- undertook two mediations, and
- provided advice and recommendations to the Minister for Health and Wellbeing.
Most queries in 2020-21 related to communication, exit entitlements/fees, committees and their operation, the implementation of COVID-19 restrictions and the 2021 review of the Act.
The report indicates the review of the Act received 262 submissions (75 per cent residents, 11 per cent operators and 14 per cent others). It is expected a report with recommendations will be produced by the end of 2021.