PRE-REGISTER FOR THE RETIREMENT LIVING CODE OF CONDUCT
Retirement community operators that sign up to the Retirement Living Code of Conduct will be listed on our website and promoted as a signatory, enabling current and prospective residents to easily identify them when making their decision to move to a retirement community.
The Code of Conduct is a key part of the retirement living industry’s eight-point-plan policy platform delivering quality resident experience. The Code does not seek to replace legislation but is intended to provide a basis for implementing regulation in a way that creates high and consistent standards, that serve to meet the expectations of residents, stakeholders and the broader community.
The Code of Conduct is particularly focused on the wellbeing of our residents, through fairness in marketing and sales practices, maintaining good relationships with residents and stakeholders and specific processes when residents move out.
The Code seeks to create an accepted standard to help operators provide a trustworthy and high-quality service to those living in, and considering moving to, a retirement community.
The Property Council invites all retirement community operators to sign up to the Code, and demonstrate your commitment to your residents by registering your interest through our website.