The Conpago digital care management system empowers residential aged care, home care and retirement living providers to transform their customer experience and streamline business admin processes.
Conpago brings together care providers’ customer support and communication, content sharing, events, facilities, maintenance and document management with the Conpago admin dashboard and provided-branded app for customers and their family members.
Conpago suite: admin dashboard, customer app and family app
Features
- Streamline existing and prospective customer communication – Bring all customers’ communications together into one trusted “source of truth” to keep everyone in the loop, even family members.
- Bring your community together with the events calendar – Manage facility bookings, community events and private events with the clever calendar system.
- Manage maintenance requests – Centralise all maintenance requests and provide progress updates with the click of a button.
- Offer services – Make paid services, whether internal or third party, available to your customers.
Elements Retirement Living at Springwood launched Conpago in partnership with Tunstall in February 2022, replacing several legacy systems.
Dana Voyle, Village Manager at Elements, says “We are thrilled with the uptake amongst residentsthe fact that our residents actually want to use it affirms for us that it works, provides value, and they actually enjoy using it.”
“Conpago has replaced many different systems – our residents love the fact that they can now do everything in the one place – and so do we.”
“Conpago has freed up so much of our time. We’ve already seen a reduction in office walk-ins and the transparency of maintenance requests has made it easier to coordinate tradespeople. We’ve saved so much time with the broadcast messages feature too; getting a message out quickly is invaluable.”
Want to see how Conpago can transform retirement living for your residents and staff? Reach out to the team today by calling 1800 611 528 or visiting www.tunstallhealthcare.com.au/conpago