Lend Lease achieves Lifemark Accreditation

ONE of Australia’s biggest forces in retirement living has put its weight behind the industry’s new quality assurance scheme.

Twenty-one Lend Lease villages have become the first to be accredited under the independent Lifemark Village Scheme.

Lend Lease, which develops, owns and operates retirement villages, achieved overall operator accreditation in July, as well as signing up the villages under the new scheme.

 

Lifemark-accredited villages and operators are assessed against 26 standards, designed to give residents confidence about the quality of facilities, services and management provided.

“Lifemark was created to ensure retirement village owners are accountable and responsive to residents, so residents can be confident their village runs to high standards,” said Mary Wood, executive director of the Retirement Living Council, administrator of the new scheme.

“The Lifemark standards measure the most important aspects of a resident’s life at a village, including safety, respect for dignity and community participation.

“Senior Australians can trust that a Lifemark-accredited village is well governed, comfortable and safe, as the standards are rigorous and applied by independent experts.”

Lend Lease managing director of retirement living Michael Eggington said the company was excited to be the “first in the industry”.

About 1 villages are expected to be accredited throughout the industry by the end of the year.