Dispute resolution process survey

The Department of Communities, Housing and the Digital Economy has asked ARTD (an independent research company) to find out how well the dispute resolution process is meeting the needs of people who manage retirement villages or residents parks. 

ARTD invites you to participate in a quick online survey about your experiences managing a retirement village or residential park and any dispute resolution processes you may have participated in. 

Please click here to complete the survey.

Your feedback will be used to assist in improving the dispute resolution processes for both owners and residents. Any information shared is confidential. Neither you nor your retirement village will be identifiable in the data or the summary report ARTD writes for the Department.