As a passionate advocate for the wellbeing of seniors living in Australia, James has spent more than two decades working across every aspect of the sector and for some of the country’s leading owners and operators of retirement communities.

James holds a Masters Degree in Commerce and Economics from UNSW and is currently the Executive Director of the DCM Institute, where he brings expert knowledge and deep understanding of the sector to enhance the professional development of Village Managers in order to protect the investment of operators and, most importantly, enhance the experience of residents.