Home National Retirement Living Summit Exhibitor Portal
Exhibitor portal
Important information for exhibitors
Dates & timings
Wednesday 18 June
Site Tour: 11:00am – 4:00pm
Exhibitor Bump-in: 11:00am – 4:00pm
Welcome Function: 5:00pm – 7:00pm
Thursday 19 June
Registration Open: 8:00am
Summit Day One: 9:00am to 4:30pm
Awards Gala Dinner: 6:30pm to 11:00pm
Friday 20 June
Summit Day Two: 8:00am to 1:00pm
Exhibitor Bump-out: 12:00pm – 5:00pm
Audio-visual requirements
Power to space
Access to power is included in your space. You will need to supply your own extension cord if required.
Internet access
Wi-Fi will be available throughout the event. This Wi-Fi service is recommended for general web browsing and emails only.
If you require a faster and more secure connection, this is available at an additional cost.
Please let the organisers know if you require this.
Additional AV requirements
Con-sol have been the Property Council of Australia National Events Audio-visual supplier for over 20 years and are experts in their field. If you need to add audio visual elements to your space, please contact them directly to discuss your requirements. Be sure to mention that you are an Exhibitor at the National Retirement Living Summit.
Darren Ottery
Business Manager con-sol
Pty Ltd
E: [email protected]
W: www.con-sol.com.au
T: 1300 712 852
Furniture requirements
Tables
One (1) clothed table and two (2) chairs are included with your space.
If you wish to order additional furniture, we do not have a preferred furniture or exhibition supplier. Please feel free to engage your own supplier and confirm your order and supplier details to the event organisers.
Exhibitor lucky door prize
All exhibitors may conduct lucky door (business card drop) competitions as part of your activation.
We have partnered with Lucky Door to provide complimentary access of this lead generation software to all exhibitors. When you complete the form below, please confirm if you would like to access this product. Our team will forward your contact details to Lucky Door who will reach out to you directly to finalise your participation. Exhibitors are welcome to conduct their own lucky door prize, if preferred.
Confirm if you will conduct a delegate prize draw from your exhibition, along with details of your prize, by 16 May 2025.
Venue deliveries
Pre-event
Deliveries to the venue must be made on Monday 16 June (loading dock is open 6:30am-4:00pm).
You need to advise your courier company that they cannot be delivered outside of this timeframe. The venue will not accept deliveries prior to this date.
All deliveries will need to have The Star’s ‘Event Delivery Label’ attached to each item or they will not be accepted by the venue.
A MobileDock booking is required for every vehicle and every visit onto The Star’s Driveway to manage safety and flow of vehicles. Please click here for instructions to book your delivery spot.
Please click here for the delivery guide with instructions on how to access The Star Brisbane’s loading dock to pass onto your couriers.
Post-event courier pick-up
If you are supplying gifts for the delegate bags, we are happy to pack any leftover product for you. You will need to arrange a collection of these items from the venue. If you need to return your exhibition items to your office, you will also need to arrange for these to be collected.
All items must be collected within two (2) business days of the event’s conclusion (Tuesday 24 June). Please ensure all items are sealed and clearly labelled with a return address. A consignment note for the relevant courier company will need to be completed and attached to all goods.
A reminder that a MobileDock booking is required for every vehicle and every visit onto The Star’s Driveway to manage safety and flow of vehicles. Please click here for instructions to book your pickup spot.
Bump-in & Bump-out
Bump-in
Wednesday 18 June from 11:00am to 4:00pm
Bump-out
Friday 20 June from 12:00pm to 5:00pm
Activating your space
Guidelines around activating your space
Your allocated space is yours to activate how you wish. We encourage you to focus more on information sharing rather than the ‘hard sell’ often experienced at trade expos as this will create a better experience for all.
Space sizes
3m wide x 2m deep x 2.5m high (inc. trestle table)
We are expecting 600 delegates at this year’s Summit. We ask that you keep their safety (and yours) in mind when setting up your space. Please do not encroach on the thoroughfare.
You may bring your own branded signage, pull up banners etc. for your space, ensuring they meet your space dimensions.
| Exhibitor | Ceiling height |
|---|---|
|
Exterior exhibitors Spaces 1 – 20 |
2.3. – 3.3m |
|
Internal exhibitors
Spaces 21-40 |
5m – 6m |
Important venue requirements and information
Please see all important Exhibitor information from The Star Brisbane.
Book your courier delivery and pick up spots here with MobileDock
Please see all important Exhibitor information from The Star Gold Coast.
Download TSGC exhibitor manual
Download fire evacuations instructions
Download bump in, out & deliveries guide
Book your courier delivery and pick up spots here with mobiledock
Car parking
Conveniently located in the heart of Brisbane’s CBD, The Star Brisbane offers great connectivity and is within easy reach of a multitude of public transport options.
Please view The Star’s website for details on how to get to the venue including parking rates.
Confirm your plan & requirements
Once you know how you will activate your space, please confirm your setup information to the event organisers by completing this quick form. This will assist us with preparations for bump-in.