Home National Retirement Living Awards Award for Innovation
Generator Award for Innovation
This Award recognises innovation that creates significant advancement and improvement within a retirement living community. Innovation can relate to financing, design, construction, sustainability, use of technology, improved processes and programs or other factors that benefit a retirement living community. The innovation must be replicable and of broad benefit to the retirement living industry and/or the community.
Sponsored by
Nominations close midnight 15 November 2024.
2025 Finalists
The Village Retirement Group
The Village Retirement Group Hub Application is a cutting-edge digital platform transforming retirement living. It combines an administration dashboard for operators with a user-friendly Client Portal for residents, empowering efficient operations and meaningful engagement. Custom-built for the retirement sector, it enhances resident satisfaction, integrates with asset management systems, and supports HomeCare and Aged Care applications. The app champions social inclusion, environmental sustainability, and privacy, establishing itself as a model for innovation and a new technological benchmark in the retirement industry.
Redefining Village Insurance
Aveo
Aveo’s response to industry-wide escalation in insurance premiums was to redefine the model in collaboration with residents and the insurance sector. The Discretionary Aggregate Deductible Fund solution is a blueprint for retirement operators with dispersed communities and variable risk profiles, delivering 34% in cost savings in the first year and surplus for future years, along with improved coverage especially for disaster-prone regional area, standardised excess fees, and peace of mind for thousands of retirees.
Aveo Extreme Weather Readiness Program
Aveo
Aveo’s Extreme Weather Readiness Program was pioneered in 2020 and has paved the way for retirement operators to navigate extreme weather and natural disasters. The forward-thinking, high-value Program applies to all villages and offices,
with rigorous site-specific assessments, response plans including real-time alert system, practical drills and standard onsite equipment. Put into action during bushfires in 2020, floods in 2022, and a cyclone in 2023, it has markedly improved Aveo’s culture of safety and readiness, operational continuity, and community resilience.
Woolooware Shores - For Life
Anglicare Sydney
The ‘For Life’ model at Woolooware Shores redefines retirement living by offering residents independence and seamless access to care as their needs evolve. With transparent pricing, personalised membership benefits, and vibrant community spaces, this innovative approach provides peace of mind and enriched social connections. Residents can age in place with tailored care, fostering well-being and a higher quality of life, making the model an appealing, future-focused choice for seniors.
Ignite Your Passion
Keyton
The Ignite Your Passion program launched by Keyton in 2024 is unique to the industry, providing residents with the opportunity to apply for funding annually to create or pursue a new project or initiative that has positive outcomes. Keyton received 262 applications from 69 villages across the country and was delighted to be able to support 181 applications across 63 villages and 50 different types of activities. Importantly, Keyton has seen a significant increase in resident engagement, satisfaction and wellbeing.
