Home Innovation & Excellence Product, Program or Service Innovation

nbn Award for Product, Program or Service Innovation

This award recognises an innovative element that creates significant advancement and improvement within the property industry including but not limited to design, build and development, property management, asset management, facilities management, financial and back-office systems, smart buildings and cities, and consumer/customer service.

The innovative element should be related to a single product, program or service.

The innovation must be replicable and of broad benefit to the property industry and or the community.

The innovation activities go beyond what is usual, regular, customary, or merely incremental in their approach.

The award is open to members of the Property Council of Australia only and the innovation element has not previously won the Award.

Nominations close 11:59pm 26 March 2025
Nominations are only accepted via the online portal

Sponsored by

2025 Finalists

Asseti

Nominated and owned by Asseti

Asseti is redefining asset intelligence through AI and geospatial technology, enabling organisations to proactively manage assets with precision. Recognised by Google’s AI for Startups program, Asseti enhances efficiency, reduces costs, and drives ESG compliance—revolutionising how the built environment is optimised for a smarter, more sustainable future.

CoreLogic’s Energy Efficiency Portfolio Analytics

Nominated and owned by CoreLogic

Our solution is an innovative machine learning tool that enables the property industry to do something previously impossible at scale: measure the energy efficiency of a property. It helps to improve energy efficiency and reduce greenhouse gas emissions by reimagining and democratising what was once a manual and inefficient process.

Eco-Concierge by Lendlease Workplaces

Nominated by JLL on behalf of Lendlease

Owned by Lendlease

Eco-Concierge is an industry first service designed to help Lendlease tenants create more sustainable workplaces. Through expert guidance, data insights, and collaborative initiatives, the program aims to drive improvements in energy efficiency, waste reduction, and more. Leveraging Lendlease and JLL’s expertise, it sets a new benchmark in sustainability collaboration.

eGuarantee’s Lease Bond Solution

Nominated and owned by eGuarantee

eGuarantee is transforming commercial lease security with AI-powered tech - digitising, simplifying, & personalising the process. Our innovation has freed up millions of dollars for businesses by replacing outdated bank guarantees. With S&P AA-bank-level rated security, we're a smarter, more efficient, and secure solution where everyone’s better off

Facilio’s Connected CMMS Deployment for Investa

Nominated and owned Facilio and Investa

Investa has improved its property management operations with Facilio’s Connected CMMS, achieving real-time visibility, automated workflows, compliance tracking, and seamless vendor management. The platform’s scalability and ease of 3 of 6 onboarding new buildings make it a competitive edge, enabling Investa to efficiently expand and optimize operations across its portfolio.

GPT Space&Co

Nominated and owned by The GPT Group

GPT Space&Co redefines shared flex environments with curated, flexible spaces that foster community and business growth. Combining premium design, cutting-edge technology, and sustainability, we stand apart with The GPT Group’s 55+ years of expertise. In 2024, we expanded our portfolio with four new premium A-Grade locations nationwide.

Hindmarsh Plumbing Advancing Construction Innovation with the Hilti Jaibot

Nominated and owned by Hindmarsh Plumbing

Hindmarsh Plumbing’s use of the Hilti Jaibot transformed ceiling installations with safety, efficiency, and precision at the forefront. The innovative technology at Eastwood Private Hospital reduced manual labour, minimised project timelines, and set new standards for automation in construction, paving the way for smarter, safer, and more sustainable practices.

iQDataMap

Nominated and owned by Location iQ

iQDataMap is the leading property industry mapping and data visualisation platform that transforms market analysis by blending Location iQ’s proprietary data, mobility insights, demographics, spending, and AI. Its real-time catchment generation and tailored dashboards empower property professionals to make data-driven decisions for site selection, network optimisation, and expansion.

Kapitol Group KapGPT AI

Nominated and owned by Kapitol Group

KapGPT is a groundbreaking, in-house AI tool designed specifically for the construction industry, ensuring data sovereignty, security, and compliance with Australian regulations. Developed by Australia’s fastest growing construction company Kapitol Group, KapGPT is using AI to reduce waste, improve efficiency, enhance quality and revolutionise how our projects are delivered.

Mirvac’s Supplier Development Program

Nominated by Mirvac

Owned by Mirvac & Social Traders

The Supplier Development Program, created by Mirvac and Social Traders, presents a unique approach to procurement that prioritises social enterprises, creating positive social impact. Helping to grow the social sector by supporting ethical sourcing, the program can enhance procurement efficiency and set new standards for responsible business practices.

Redefining Retirement Living Through 5GmmWave Fixed Wireless Access Connectivity

Nominated and owned by GemLife 

Homeowners at GemLife over-50s lifestyle resorts are the first in Australia to connect to new technology that achieves internet speeds 550 percent faster than average households, putting them in the express lane to becoming a ‘smart city’.

REED AI-powered refrigerant optimisation system

Nominated by BGIS and Cresstec

Owned by BGIS

REED is an AI-powered refrigerant optimisation system that delivers up to 37.6% energy savings. Using HDAC’s advanced AI, it dynamically manages refrigerant flow in HVAC systems, improving efficiency, reducing emissions, and extending lifespan. Easily retrofittable, REED is setting a new industry benchmark for sustainability and operational excellence.

Renewal SA - Regional Key Worker Housing Scheme

Nominated and owned by Renewal SA

Renewal SA’s Regional Key Worker Housing Scheme adopts an innovative commercial approach to developing new housing supply in regional South Australia. This initiative unlocks economic growth potential, enhances quality of life, and supports businesses, communities, developers, and home builders across the state.

SMARTval Opteon & CoreLogic

Nominated and owned by Opteon & CoreLogic

SMARTval transforms residential valuations by delivering fast, data-driven reports within one business day, eliminating physical inspections, and enhancing the customer experience. Combining Opteon’s local valuer expertise with advanced analytics and Core Logic’s extensive property database, SMARTval ensures accuracy, efficiency, and sustainability by minimising travel-related carbon emissions.

Urbis Student Accommodation Benchmarks

Nominated and owned by Urbis

The Urbis Student Accommodation Benchmarks is an interactive platform tracking Australia's student accommodation sector. Developed with the Student Accommodation Council, it aids investors, developers and universities in making informed investment decisions. In 2025, over 80% of facilities nationally will participate, providing an unparalleled industry resource and advocacy tool.

Visibuild Quality Management Platform

Nominated by Crema Constructions

Owned by Visibuild Pty Ltd

Quality Management platform, Visibuild, is redefining construction quality assurance through a digital-first approach. Implemented by Crema, it centralises compliance, risk-mitigation, and enhances records - delivering superior outcomes. Shifting industry attitudes towards quality, Visibuild ensures that compliance is embedded in every stage of Crema’s processes, preventing defects before they occur.

Wilson Parking Shuffle - digital parking management solution

Nominated by Wilson Parking

Owned by Wilson Parking Australia

Shuffle is a smart parking management solution that helps landlords maximise space efficiency, increase revenue, and enhance tenant experience. Designed for seamless integration with existing infrastructure, it reduces vacancy rates, optimises parking allocation, and improves asset performance, delivering measurable returns with minimal operational disruption.

Woolworths 360 Facility Management

Nominated and owned  by Woolworths

Woolworths 360 Facility Management's innovative refrigerant containment and management program has achieved a remarkable single-digit leakage rate, setting a new benchmark for the industry and demonstrating the company's commitment to environmental responsibility and operational excellence.

2024 Winner

Meanwhile Use at The Central Project (NSW)

“The Central Project” is the perfect example of collaboration to enable:

  1. pop-up community housing for young people + refugees; and
  2. retail spaces for charities, prior to Developers commencing construction. The former ‘Adina Apartment Hotel Sydney Central’ has provided over 33,000 nights accommodation since pop-up and continues to thrive.

Principal Sponsor

Awards sponsors

Partners

2023 Winner

Homes For Homes and Denman Prospect

Homes for Homes is a community-led solution to combat homelessness. By enacting Homes for Homes across Denman Prospect, the development has raised over $1 million dollars in six years to increase supply of social and affordable housing. Nationally, Homes for Homes has helped create secure housing for over 300 Australians.

2024 Finalists

Digital innovation revolutionises contractual dispute analysis

Nominated by WT

Owned by WT

Time and accuracy are crucial in contractual disputes, but manually reviewing thousands of documents is a massive, lengthy task. WT has leveraged digital innovation to develop a custom model capable of meticulously and rapidly scanning, organising and reviewing information – revolutionising analysis of property industry documentation to substantiate legal claims.

eGuarantee Lease Bond Solution

Nominated by eGuarantee (Securegistry)

Owned by eGuarantee, Shaun Sergay & Cedric Fuchs

The bank guarantee is an outdated commercial lease security solution. eGuarantee’s lease bond solution has the same level of security (A+ rated), but helps landlords increase coverage, improve conversion and accelerate claims. Tenants also benefit with a faster and easier process, and no debilitating collateral or cash deposit requirement.

FibreX - Converged Fibre Optic Network Solution Fibrenet

Nominated by Fibrenet

Owned by Fibrenet

FibreX is a converged fibre optic network, delivering high speed 10Gbps Internet, Telephone, Free to Air TV, Security, Intercom and Building Management Services, through a single dark fibre backbone. It reduces the cost of materials, waste and space needed for infrastructure, whilst providing an energy efficient and future proofed product.

Generator Tech Digitising Seniors Living & Build To Rent

Nominated by Generator Tech

Owned by Generator Tech

We aim to create happier and healthier resident communities whilst also improving operational efficiencies for building owners and managers. We achieve this by providing innovative technology that enhances the social connection, wellbeing, and overall happiness of residents, while collecting and analysing real-time building performance and wellness data.

GPT Space&Co

Nominated by The GPT Group

Owned by The GPT Group

With solid backing of GPT, Space&Co is elevating the experience of Shared Flex Space to new heights by creating workplace experiences that actively shape a better tomorrow. Curated spaces considering everything from flexibility, wellness, community, sustainability and technology help GPT Space&Co customers scale fast and stay ahead of the game.

GRIP Insights

Nominated by Core Projects

Owned by Core Projects

Experience the future of off-the-plan land sales with GRIP Insights. Our platform delivers real-time, accurate data, empowering users with interactive features and historical insights. From developers to government agencies, GRIP sets a new standard for efficiency, transparency, and success in the property industry.

IPEX

Nominated by IPEX

Owned by Jake Porteous

IPEX is a revolutionary Australian payments platform that protects the cash flow of construction projects. Backed by founders with over 70 years of construction experience, IPEX’s payment exchange safeguards project funds and in effect mitigates the contagion effect of builder insolvency by for the entire construction industry - developers lenders, subcontractors and suppliers.

Johnstaff STEM Program

Nominated by Johnstaff Projects (NSW)

Owned by Johnstaff Projects (NSW)

If you can see it, you can be it. We developed our STEM program to increase the awareness that students have of the wide variety of career options that are available to women, in construction and the broader property and engineering sector and to connect with women who have succeeded.

Land iQ: Standardised Land Use Evaluation Tool

Nominated by Property and Development NSW

Owned by Property and Development NSW

Land iQ is a spatially enabled whole-of-government strategic land use evaluation data platform designed to help NSW government agencies make streamlined, collaborative decisions about land use planning to address major challenges such as Australia’s housing affordability crisis and the urgent need for sustainable and resilient communities.

The Rocks Revitalisation Strategy

Nominated by Placemaking NSW

Owned by Placemaking NSW

The Rocks Revitalisation Strategy has transformed Sydney's most historic area into a dynamic, accessible public precinct. The initiative merged the area's rich heritage with contemporary innovation, delivering substantial economic benefits. Results: Business turnover surged 11% above pre-pandemic figures; user satisfaction ratings dramatically improved; and foot traffic to the precinct increased.

Off Site ICT Test Laboratory

Nominated by John Holland

Owned by Victorian Health Building Authority

The Victorian Heart Hospital implemented an offsite ICT test laboratory to conduct ICT testing remotely, allowing for full integration and systems testing. This approach minimized project risks by independently testing applications before the physical build, ensuring a smooth transition to operational readiness and GO LIVE.