Whether you work in sales or management, it is essential to understand the body language of others and exactly what your own body is communicating.

During this course you’ll learn how to define body language, how to interpret basic body language, and how to practice your own body language skills.

Topics covered:

• Communicating With Body Language
• Reading Body Language
• Body Language Mistakes
• Gender-Specific body language
• Nonverbal Communication
• Facial Expressions
• Body Language in Business
• Lying and Body Language
• Matching Words to Movements.

Objectives:

• Upon completion of this course, participants will learn:
  • Why it’s important to be able to interpret body language correctly.
  • How to interpret your own body language and that of others.
  • How to improve your own body language.
  • How to use body language in business to enhance your career.
  • How to detect lies through body language.
  • How to build trust through body language.

Designed for:

• This course is designed for organisation-wide delivery and provides employees and employers with general knowledge of body language, gestures, nonverbal communication, and how to interpret body language in a business setting.

Outcomes:

• On successful completion of this course, employees will have the necessary information to be able to read and analyse body language and nonverbal communication correctly without forming bias. Employees will also learn how to improve their own body language in order to build trust and understanding both within a business context and in their personal lives.

Duration:

• 40 minutes